Introduction and general information
Thank you for your interest in our website. The protection of your personal data is very important to us. Below you will find information on how we handle the data collected through your use of our website. Your data will be processed in accordance with the statutory data protection regulations.
Data controller within the meaning of the GDPR
Contact details of the data protection officer
Proliance GmbH / www.datenschutzexperte.de
Data protection officer
Server log files
When you visit our website, it is technically necessary for data to be transmitted to our web server via your internet browser. The following data is recorded during an ongoing connection between your internet browser and our web server:
- Date and time of request
- Name of the requested file
- Page from which the file was requested
- Access status
- Web browser and operating system used
- (Complete) IP address of the requesting computer
- Amount of data transferred
We collect this data in order to ensure a smooth connection to the website and to enable users to comfortably use our website. In addition, the log file is used to evaluate system security and stability as well as for administrative purposes. The legal basis for the temporary storage of data and log files is Art. 6 para. 1 lit. f GDPR.
For technical security reasons, especially to defend against attempted attacks on our web server, we will store this data for a short period of time. This data is not sufficient for us to draw any conclusions about individual persons. After 60 days at the latest, the data is anonymized by shortening the IP address at domain level, so that it is no longer possible to establish a link to the individual user.
The data may also be processed anonymously for statistical purposes. This data is never stored together with other personal data of the user, compared with other data, or transferred to third parties.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. The cookie settings can be managed under the following links for the respective browsers.
Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Internet Explorer: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
You can also individually manage the cookies of many companies and features used for advertising. To do this, use the corresponding user tools, available at https://www.aboutads.info/choices/ or http://www.youronlinechoices.com/uk/your-ad-choices
Most browsers also offer a so-called “do-not-track” feature, which allows you to indicate that you do not want to be “tracked” by websites. When this feature is enabled, the respective browser tells ad networks, websites, and applications that you do not want to be tracked for advertising based on your browsing behavior and the like. For information and instructions on how to edit this feature, depending on your browser provider, see the links below:
Mozilla Firefox: https://www.mozilla.org/de/firefox/dnt/
Please note that deactivating cookies may restrict the functionality of this website.
Web form to request an offer
A web form is provided on our website where you can contact us to request a free offer for our services via email as well as phone. The transmission of personal data via the web form is exclusively encrypted. If you use this option, the data entered in the input mask will be transmitted to us and stored. These data are: the user’s email address, first and last name, title, phone number and postal address. At the time of sending the message, the following data will also be stored: date and time.
The data provided in this connection will not be disclosed to third parties. The data will only be processed within the scope of the specified purpose, i.e. to send an offer and make contact by telephone. The processing of data transmitted in an email is for the purpose of undertaking pre-contractual or contractual measures pursuant to Art. 6 para. 1 lit. b GDPR or your consent given to us pursuant to Art. 6 para. 1 S. 1 lit. a GDPR.
Your personalized data will generally be deleted as soon as they are no longer required to achieve the purpose for which they were collected. The personal data collected for the purpose of obtaining a quotation will be deleted as soon as the quotation has been sent and a prompt telephone contact with you has taken place or been unsuccessful. Continued processing will only take place if it is necessary in the context of a resulting initiation and execution of a contract or for the fulfillment of resulting contractual purposes.
Contact form and contact by email
If you send us inquiries using the contact form or email, your details from the inquiry form or your email, including the salutation you provided there, will be stored by us for the purpose of processing the request and in the event of follow-up questions. Entering an email address is required to provide contact information; providing your name and telephone number is voluntary. We will not pass on this data under any circumstances without your consent. The legal basis for the processing of the data is our legitimate interest in responding to your request pursuant to Art. 6 para. 1 lit. f GDPR and, if applicable, Art. 6 para. 1 lit. b GDPR provided that your request is aimed at concluding a contract. Your data will be deleted after final processing of your request, provided that there are no legal obligations to retain data. In the case of Article 6 para. 1 lit. f GDPR, you can object to the processing of your personal data at any time.
Web form for sending applications
If you apply to us using our web form, we collect personal data. This includes, in particular, your contact data (such as first and last name, title, telephone number, user email address and postal address) as well as other data provided by you regarding your career (e.g., CV, qualifications, degrees, and work experience) and your person (e.g., cover letter, personal interests). This may also include special categories of personal data (e.g. information on a severe disability). As a rule, your personal data is collected directly from you as part of the application process and is encrypted during the electronic transmission. The data comes from the application form to be completed online and from the uploaded files.
The data processing serves to initiate an employee relationship. The primary legal basis for this is Art. 6 para. 1 b GDPR in conjunction with §26 para. 1 BDSG. In addition, consent pursuant to Art. 6 para. 1 lit. a, 7 GDPR in conjunction with §26 para. 2 BDSG can be collected. If the processing of your data is based on consent, you have the right to withdraw your consent at any time with effect for the future.
Within our company, only those persons and departments (e.g. Human Resources) have access to your personal data that absolutely need it to carry out the application process or to fulfill our legal obligations. If necessary, your applications will be forwarded to the persons responsible for review. Under no circumstances will your personal data be passed on to third parties without authorizatio
Your data on an application for a specific job advertisement will be stored and processed by us during the ongoing application process. After completion of the application process (e.g. in the form of an acceptance or rejection), the application process including all personal data will be deleted from the system 90 days after the end of the application process. In case of acceptance, we reserve the right to keep your application for a longer period of time, provided that the entry date is more than six months in the future.
You have the option to register for certain services provided on our website and thus create a user profile. In the course of registration and setup, we collect and use the following personal data:
- Email address
- First and last name
- Mailing addresses
- Date and time of registration
- Phone number
In addition, voluntary information can be provided (e.g. phone number, etc.). Mandatory information, which is provided for the purpose of registration, is marked with an asterisk in the input mask as a mandatory field. With your user account you have the opportunity to use other parts of our website and to log in for the offers you have purchased. The legal basis for data processing is Art. 6 para. 1 lit. a GDPR in the case of consent, or Art. 6 para. 1 lit. b GDPR if the processing is necessary to provide the requested services. Your data will be deleted as soon as the user account on our website is deleted and as long as there are no statutory retention requirements. You may modify and/or delete your user account, including the data you have provided, after logging in, usually directly in your user account or by sending a message to the person responsible mentioned in the introduction.
Insofar as you have given your consent to this in accordance with Art. 6 para. 1 S. 1 lit. a GDPR, the processing on this website is for the purpose of website analysis.
You can prevent cookies from being stored by selecting the appropriate settings in your browser; however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by using the link available at the URL https://tools.google.com/dlpage/gaoptout?hl=de download and install the available browser plug-in.
Clicking on the following link prevents Google Analytics from collecting data by setting a so-called opt-out cookie:
Deactivation of Google Analytics
Our website uses the Hotjar web analysis service by Hotjar Ltd. Hotjar Ltd. is a European company based in Malta (Hotjar Ltd., Level 2, St Julian’s Business Center, 3, Elia Zammit Street, St Julian’s STJ 1000, Malta, Europe Phone: +1 (855) 464-6788).
This tool allows tracking movements on the websites where Hotjar is used (so-called heatmaps). For example, it is possible to see how far users scroll and which buttons users click on and how often. Furthermore, with the help of the tool it is also possible to collect feedback directly from the users of the website. Most importantly, Hotjar’s services can improve the functionality of the Hotjar-based website by making it more user-friendly, more valuable and easier to use for the end users.
We pay special attention to the protection of your personal data when using this tool. We can only understand which buttons are clicked, the course of the mouse, how far is scrolled, the screen size of the device, device type and browser information, geographical location (only the country) and the preferred language to display our website. Hotjar automatically hides areas of the websites in which your personal data or those of third parties are displayed and are therefore not traceable at any time. In order to exclude a direct personal reference, IP addresses are only stored and processed anonymously. However, Hotjar uses various third-party services such as Google Analytics and Optimizely. It may therefore be the case that these services collect data transmitted by your browser as part of web page requests. This would be, for example, cookies or your IP address. In these exceptional cases, this processing is carried out in accordance with Art. 6 para. 1 lit. a GDPR on the basis of your consent for the purpose of statistical analysis of user behavior for optimization and marketing purposes.
Hotjar offers each user the option of using a “Do Not Track header” to prevent the use of the Hotjar tool so that no data is recorded about the visit to the respective website. This is a setting that all common browsers support in current versions. To do so, your browser sends a request to Hotjar with the instruction to deactivate tracking of the respective user. If you use our websites with different browsers/computers, you must set up the Do Not Track header for each of these browsers/computers separately.
When visiting a Hotjar-based website, you can prevent Hotjar from collecting your information at any time by going to our opt-out page https://www.hotjar.com/legal/compliance/opt-out and clicking deactivate Hotjar.
For more information about Hotjar Ltd. and about the Hotjar tool, please visit:
Google Analytics Remarketing/DoubleClick
Our website uses the functions of Google Analytics Remarketing in conjunction with the cross-device functions of Google AdWords and Google DoubleClick. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
This function enables the target groups created with Google Analytics Remarketing to be linked with the cross-device functions of Google AdWords and Google DoubleClick. In this way, interest-related, personalized advertising messages that you have been adapted to depending on your previous usage and surfing behavior on one device (e.g., cell phone) can also be displayed on another of your device (e.g., tablet or PC).
Once you have given your consent, Google will associate your web and app browsing history with your Google Account for this purpose. In this way, the same personalized advertising messages can be displayed on every device on which you sign in your Google account.
To support this feature, Google Analytics collects authenticated IDs of users that are temporarily linked to our Google Analytics data in order to define and create target groups for cross-device advertising.
You can permanently object to cross-device remarketing/targeting by deactivating personalized advertising in your Google account; follow this link: https://adssettings.google.com/
The aggregation of the collected data in your Google account is based solely on your consent, which you can give or revoke at Google (Art. 6 para. 1 lit. a GDPR).
The information collected about users may be transmitted to Google and stored on Google’s servers in the USA. Google is certified for the us-European Data Protection Convention “Privacy Shield”, which ensures compliance with the level of data protection applicable in the EU.
We use “Facebook Pixel” on our website, a service provided by Facebook Inc., 1601 S California Ave, Palo Alto, California 94304, USA (hereinafter referred to as: “Facebook”). Facebook Pixel enables Facebook to display our ads on Facebook, so-called “Facebook Ads,” only to those Facebook users who have been visitors to our website, in particular who have shown interest in our online offer. Facebook pixel also enables verification of whether a user was redirected to our website after clicking on our Facebook ads. Facebook Pixel uses, among other things, cookies, which are small text files that are stored locally in the cache of your web browser on your device. If you are logged into your Facebook user account, your visit to our online offer will be noted in your user account. The data collected about you remains anonymous to us, so it does not provide us any conclusions about the identity of the users. However, Facebook can link this data to your user account there. If you have a Facebook user account and are registered, Facebook can assign the visit to your user account.
(2) We use Facebook Pixel for marketing and optimization purposes, in particular to place relevant and interesting ads for you on Facebook and thus to improve our offer, to make it more interesting for you as a user and to avoid annoying ads.
(3) So far as you have given your consent for the storage of Facebook Pixel, this is done on the basis of Art. 6 para. 1 lit. a GDPR.
(4) You can object to the above-described collection by Facebook Pixel and the use of your data to display Facebook ads. You can make the relevant settings as to which types of advertisements are displayed to you within Facebook on the following Facebook website:
Please note that this setting will be deleted if you delete your cookies. In addition, you can deactivate cookies that are used for range measurement and advertising purposes via the following websites:
We would like to point out that this setting will also be deleted if you delete your cookies.
(5) In addition, Facebook has submitted to and certified itself to the Privacy Shield Agreement concluded between the European Union and the USA. Facebook therefore undertakes to comply with the standards and regulations of European data protection law. Further information can be found in the entry linked belo
(6) Information from the third party provider: Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland.
Further information from the third-party provider on data protection can be found on the following Facebook website: https://www.facebook.com/about/privacy.
Information on Facebook Pixel can be found on the following Facebook website:
Our website uses plugins from the YouTube site operated by Google. The operator of the sites is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. When you visit one of our pages equipped with a YouTube plugin, a connection to YouTube’s servers is established. This tells the YouTube server which of our pages you have visited.
If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.
Regardless of the embedded videos’ playback, every time this website is accessed, a connection to Google’s “DoubleClick” network is established, which can trigger further data processing operations without our influence.
Google is certified for the US-European Privacy Shield, a data protection convention that ensures compliance with the level of data protection applicable in the EU.
Data transfer and recipients
Your personal data will not be transferred to third parties
- unless we have explicitly indicated this in the description of the respective data processing;
- if you have given your express consent in accordance with Art. 6 para. 1 S. 1 lit. a GDPR;
- disclosure is required in accordance with Art. 6 para. 1 S. 1 lit. f GDPR for the establishment, exercise or defense of legal claims and there is no reason to assume that you have an overriding legitimate interest in not disclosing your data;
- in the event that there is a legal obligation for the disclosure in accordance with Art. 6 para. 1 S 1 lit. c GDPR; or
- insofar as this is in accordance with Art. 6 para. 1 S. 1 lit. b GDPR is necessary for the processing of contractual relationships with you.
We also use external service providers for the processing of our services, which we have carefully selected and commissioned in writing. They are bound by our instructions and we regularly inspect them. With whom we have, if necessary, concluded order processing contracts pursuant to Art. 28 GDPR. These are service providers for web hosting, sending emails as well as maintenance and servicing of our IT systems, etc. The service providers will not pass this data on to third parties.
We take appropriate technical and organizational measures to ensure a level of protection appropriate to the risk in accordance with Art. 32 GDPR, taking into account the state of the art, the costs of implementation and the nature, scope, circumstances and purposes of the processing, as well as the varying likelihood and severity of the risk to the rights and freedoms of private individuals. This website uses SSL encryption for security reasons and to protect the transmission of confidential content.
Duration of personal data storage
The duration of the storage of personal data is based on the relevant statutory retention periods (e.g. from commercial law and tax law). After the respective period has expired, the relevant data is routinely deleted. Insofar as data is required for the fulfillment or initiation of a contract or if we have a legitimate interest in continuing to store it, the data will be deleted when it is no longer required for these purposes or you have exercised your right of revocation or objection.
In the following, you will find information on which data subject rights the applicable data protection law grants you vis-à-vis the controller with regard to the processing of your personal data:
The right to request information about your personal data processed by us in accordance with Art. 15 GDPR. In particular, you can request information about the processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right of complaint, the origin of your data if it has not been collected by us, as well as the existence of automated decision-making including profiling and, if applicable, meaningful information about its details.
The right to request the correction of inaccurate or incomplete personal data stored by us without delay in accordance with Art. 16 GDPR.
The right to request, pursuant to Art. 17 GDPR, the deletion of your personal data stored by us, unless the processing is necessary for the excercising right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest, or for the establishment, exercise or defense of legal claims.
The right to request the restriction of the processing of your personal data in accordance with Art. 18 GDPR, insofar as the accuracy of the data is disputed by you, the processing is unlawful, but you object to its deletion and we no longer need the data, but you need it for the assertion, exercise or defense of legal claims or you have objected to the processing in accordance with Art. 21 GDPR.
The right, pursuant to Art. 20 GDPR, to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request that it be transferred to another controller.
The right to complain to a supervisory authority in accordance with Art. 77 GDPR. As a rule, you can contact the supervisory authority of the federal state of our registered office stated above or, if applicable, that of your usual place of residence or workplace for this purpose.
The right to revoke consent given in accordance with Art. 7 (3) DSGVO: You have the right to revoke consent to the processing of data once given at any time with effect for the future. In the event of revocation, we will delete the data concerned without delay, unless further processing can be based on a legal basis for processing without consent. The revocation of consent shall not affect the lawfulness of the processing carried out on the basis of the consent until the revocation;
Right of objection
If your personal data is processed by us on the basis of legitimate interests pursuant to Art. 6 para. 1 clause 1 lit. f GDPR, you have the right to object to the processing of your personal data pursuant to Art. 21 GDPR, insofar as this is done for reasons arising from your specific situation. Insofar as the objection is directed against the processing of personal data for the purpose of direct marketing, you have a general right of objection without the requirement to specify a particular situation.
If you wish to exercise your right of revocation or objection, simply send an email to email@example.com.
Social networks (Facebook, Twitter and Xing) are only integrated on our website as links to the corresponding services. After clicking on the embedded text/image link, you will be redirected to the page of the respective provider. User information is only transmitted to the respective provider after forwarding. For information on how your personal data is handled when using these websites, please refer to the respective data protection regulations of the providers you use.
Subject to change
Last updated: January 20, 2020