10 great CRM time-saving tips to improve your business

10 great CRM time-saving tips to improve your business

A CRM system is a fantastic way to free up time for your sales staff. Time not spent on routine admin tasks is time they can spend interacting with customers instead. A CRM solution, then, is more than monitoring and managing your sales pipeline. It's way more helpful...

10 ways small businesses should use CRM for better performance

10 ways small businesses should use CRM for better performance

Engaging with existing customers in an impactful way and re-energizing previous buyers can be a challenge for most small businesses. But with the right CRM system in your corner, the solution will empower you to do both. And, at the same time, help you develop more...

8 great CRM functions to supercharge your sales in the long run

8 great CRM functions to supercharge your sales in the long run

As a sales pro, you are no stranger to the process of sales. In most instances, you will be spending your time engaging with leads and helping them along their buying journey. CRM is a big help. But if you are only using it as a glorified contacts book, you are...

Top 9 activities you necessarily need to get right in CRM

Top 9 activities you necessarily need to get right in CRM

One of the biggest challenges for small businesses is their reliance on various apps and platforms to manage their business. This pick-and-mix approach usually ends up in an unholy mess of poorly tacked together software. As a result, you and your company have to put...

A quick guide to CRM terminology you will encounter

A quick guide to CRM terminology you will encounter

Customer Relationship Management has its fair share of specialized terminology. So, it's best to understand the main phrases you are going to encounter. What, for instance, is a pipeline and a stage? And what are boxes? If you are new to CRM as a small business owner,...

6 great ways CRM can streamline your sales cycle

6 great ways CRM can streamline your sales cycle

The perfect sales cycle is a choreographed baton relay race that keeps your sales process moving as smoothly as possible. While many small businesses take a range of different approaches, there’s one common factor: the length of the sales cycle dictates when a deal...

Sales and marketing CRM – what it is & why you should get it

Sales and marketing CRM – what it is & why you should get it

Dark clouds accompany sales and marketing teams. This is an evergreen challenge for small businesses to solve. But, no matter how hard you tackle, it impacts the customer journey, your revenue, and customer experience. But what causes it? And how might CRM be the...

5 great ways to get stronger customer relationships

5 great ways to get stronger customer relationships

Building your customer base is straightforward. According to your sales team, at least. It hinges on forging relationships with customers while earning their trust and loyalty and at the same time developing your team. The reality, though, is somewhat different. You...